Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: ispt on June 07, 2016, 09:31:27 AM

Title: Disabling MiCollab Client chat functionality
Post by: ispt on June 07, 2016, 09:31:27 AM

We have a compliance requirement to monitor/archive all electronic communications...which prevents us from using UCA/MiCollab at the moment (i know chat logs can be extracted from MBG). Is there a way to globally disable chat function? (without affecting Conferencing Bridge).

Thanks!

Title: Re: Disabling MiCollab Client chat functionality
Post by: bluewhite4 on June 08, 2016, 02:47:48 PM

I believe that chat is a "licensed" option, so you'd just remove that option from your various user permission levels. (Assuming you're using more than the free base license which cannot be edited.)