Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bagger04 on June 03, 2016, 11:02:19 AM

Title: Emergency Call
Post by: bagger04 on June 03, 2016, 11:02:19 AM

I have a customer who had to make a call to 911, she is saying that now on all of the phones it says "Emergency and her extension #".  They have a 5000 with 8528 digital sets.  Does anyone know how to clear this from the phones?

Title: Re: Emergency Call
Post by: DND ON on June 03, 2016, 11:44:55 AM

Use the "Clear Alarm" feature code.

Title: Re: Emergency Call
Post by: dwayneg on June 03, 2016, 02:11:05 PM

That feature is so that if you have a large company and someone calls 911 it will let the receptionist know where to send responders when they arrive.  Could also be set up to notify security.