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Mitel Forums => Mitel Software Applications => Topic started by: RogerV on May 24, 2016, 11:44:34 AM

Title: Mitel MICC Login Error
Post by: RogerV on May 24, 2016, 11:44:34 AM
I recently installed MICC 8.0 and when thry and use the default username and password of _admin and _password
I get a error :

The Authentication Service was unable to authorize the user. The
Remote server returned an error : (500) Internal Server Error.

Any Ideas???

Please HELP
Title: Re: Mitel MICC Login Error
Post by: boycey9 on May 25, 2016, 12:11:20 PM
SQL issues I would guess, use management studio to confirm database is created and permissions are correct
Title: Re: Mitel MICC Login Error
Post by: RogerV on June 02, 2016, 05:43:18 AM
Got it fixed, it was a IIS server issue


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Title: Re: Mitel MICC Login Error
Post by: tocamba76 on June 08, 2016, 04:56:28 AM
RogerV , could you share your solution regards to the IIS problem ...i'm having the same problem as yours...and definitely it has nothing to do with SQL..
Title: Re: Mitel MICC Login Error
Post by: RogerV on June 08, 2016, 05:14:37 AM
uninstalled IIS and MiCC software and re-installed IIS and MiCC software
-
followed KB 52027

CCMWeb showing error 404.17 on a Windows 2012 server with IIS 8
http://micc.mitel.com/kb/KnowledgebaseArticle52027.aspx?Keywords=404.17

CCM Web page now loading but getting internal server error 500 when trying to log in.

Missing aspnet_regiis.exe in C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319

c:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_regiis.exe -i

c:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -I

Now able to log into CCMWeb, CCC and YSE ok


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Title: Re: Mitel MICC Login Error
Post by: tocamba76 on June 08, 2016, 10:42:31 PM
Thanks. It solved my problem. :) :) :) :) :)
Title: Re: Mitel MICC Login Error
Post by: RogerV on June 09, 2016, 12:22:48 AM
Awesome. Glad I could help


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