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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: acejavelin on May 17, 2016, 02:15:33 PM

Title: Embedded Reporting feature is disabled
Post by: acejavelin on May 17, 2016, 02:15:33 PM

I went into an site today to look up some call records the other day from the Reporting tab, but all I got was a message that said:

Quote

Some reports are not available because the Embedded Reporting feature is disabled. Please go to DB Programming and enable Embedded Reporting.

I poked around all over and searched the help document, but I can't find this option anywhere... Where do I enable it at?

Title: Re: Embedded Reporting feature is disabled
Post by: Tech Electronics on May 17, 2016, 02:29:23 PM

Acejavelin,

Well my friend that would require that you turn on the On-Line Monitor feature and then go to System Flags.

There is usually a good reason to turn it off though; like the CPU is choking and having a hard time with all the processing so you shut that down to give it a little wiggle room.

Thanks,

TE

Title: Re: Embedded Reporting feature is disabled
Post by: acejavelin on May 17, 2016, 02:52:25 PM

Quote from: Tech Electronics on May 17, 2016, 02:29:23 PM

Acejavelin,

Well my friend that would require that you turn on the On-Line Monitor feature and then go to System Flags.

There is usually a good reason to turn it off though; like the CPU is choking and having a hard time with all the processing so you shut that down to give it a little wiggle room.

Thanks,

TE

That was it... too bad it doesn't store the last of weeks worth of call records though. I will leave it on and hopefully catch my issue later.

Thanks again for all your help!!!