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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Saltrock23 on May 12, 2016, 04:58:19 AM

Title: MiVB Call Charges
Post by: Saltrock23 on May 12, 2016, 04:58:19 AM: Hi
Is there anyway we can monitor call usage on the 3300 i have a client who has a 30 room care home wanted phones in each room but also wants to know if each user are using the phone excessively, i didn't know if there was a feature to monitor and report this, as the telecom stated that if they bought a 30-40 ddi range they would only report the whole bill on the first number.
Title: Re: MiVB Call Charges
Post by: x-man on May 12, 2016, 05:15:27 AM: Call logging will do that for you. Will report on a per extension basis. There are a couple of free ones I believe and some basic ones that are not much money. You could also drag off the call report via telnet and save it to a file and then run a simple find to see each extenion usage. |make sure your smdr options are all set otherwise you may miss a setting you want.

telnet to 1752 with putty or the like for the output.
Title: Re: MiVB Call Charges
Post by: petr.necas on May 12, 2016, 05:46:28 AM: Hi x-man,

> There are a couple of free ones I believe and some basic ones that are not much money.

Could you please share some please? We communicated with some company that is providing call accounting solution but they stopped communicating with us and we would like to find some alternative.

> telnet to 1752 with putty or the like for the output.

You can also export SMDR log from the ICP Scheduler if you wish.

Thanks
Petr
Title: Re: MiVB Call Charges
Post by: ralph on May 12, 2016, 08:24:50 AM: Johnp wrote "Simple SMDR" that will track usage.
You may be able to adapt it for your needs.

You can DL it here: mitelforums.com/software/ (http://mitelforums.com/software/)

Ralph
Title: Re: MiVB Call Charges
Post by: x-man on May 12, 2016, 02:36:54 PM: Just stick free call recording in google and it comes up with a few.
Title: Re: MiVB Call Charges
Post by: acejavelin on May 12, 2016, 03:45:38 PM: https://sourceforge.net/projects/opensmdr/ is an open source call accounting software... I don't know much about it though.

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Title: Re: MiVB Call Charges
Post by: lundah on May 12, 2016, 04:38:59 PM: Has anyone gotten any of these free/open source packages to work with a cluster? I have a K12 customer with about a 10 node cluster looking for a solution, but, being a K12 district in the US, they have no money to spend on a commercial package.