Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on May 10, 2016, 03:30:30 PM

Title: Passcode issues
Post by: Mattmayn on May 10, 2016, 03:30:30 PM
Site running MAS 4 with NPM connected to a 5000.

When anyone calls into their mailbox they are told their passcode has expired and then prompted to change it. The problem is that after you enter a new passcode you hear two beeps, which is the system wanting you to verify the passcode. No one knows/does this and it rejects the passcode. Is there supposed to be a prompt there to tell them to confirm? MAS 7 just plays it back so I have no real way to test this off site.