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Mitel Forums => Mitel Software Applications => Topic started by: Bigfoot_2k on May 09, 2016, 08:41:20 AM

Title: MiCollab Client - Disable Call Recording
Post by: Bigfoot_2k on May 09, 2016, 08:41:20 AM

Hi!

When the Micollab Client ist configured to softphone mode, there is a button in the active call window for the call recording feature. Due to data security and secrecy policies this feature has to be disabled in our company.

Is there a way to disable this button or to reconfigure the recording path in Micollab Client 7.1.0.45?

Thank you!
Regards
Klaus

Title: Re: MiCollab Client - Disable Call Recording
Post by: Bigfoot_2k on August 04, 2016, 08:45:06 AM

Hi there!

No information on this topic...?  :'(

Maybe there ist anyone who can help me with that?

THX
K.

Title: Re: MiCollab Client - Disable Call Recording
Post by: acejavelin on August 04, 2016, 10:01:40 AM

Can't you just take the option out of the Class of Service for those devices? Class of Service for those devices then Advanced - Record-A-Call and set Record-A-Call Active to No