Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: iand1957 on May 05, 2016, 11:20:30 AM

Title: Multiple sip accounts
Post by: iand1957 on May 05, 2016, 11:20:30 AM

Hi

Is it possible to to have more than one sip account from the same sip provider.
I need to separate incoming and outgoing calls

Cheers

Ian

Title: Re: Multiple sip accounts
Post by: IPInstaller on May 05, 2016, 11:45:16 AM

Hi Ian.

This is not possible as you can only enter an IP address once for the SIP Provider or the 5000 will give you an error.

I did raise this with Mitel support some time ago and was told there is no way round it.

IPI.

Title: Re: Multiple sip accounts
Post by: magnus on June 01, 2016, 10:05:52 AM

Hi Ian,

I have found with certain providers that it is possible to have 2 accounts.
As long as the provider will accept FQDN or IP independently.
For one account set up the SIP Trunk group with IP being 255.255.255.255 and the FQDN being the correct one.
For the other account set up SIP Trunk group with IP being correct and FQDN being blank.

Hope this helps.

Title: Re: Multiple sip accounts
Post by: jafkvds on June 08, 2016, 12:28:53 PM

It's also possible that the SIP provider has multiple servers you can use to register the account(s) to, might be worth asking them.

sip1.provider.com, sip2.provider.com, etc.

I've used the above mentioned steps before as well, of using the FQDN for one account and the public IP address for another account, if multiple servers are not available.

Title: Re: Multiple sip accounts
Post by: Dogbreath on June 13, 2016, 05:40:34 AM

Quote from: jafkvds on June 08, 2016, 12:28:53 PM

It's also possible that the SIP provider has multiple servers you can use to register the account(s) to, might be worth asking them.

If your provider *doesn't* have multiple SBCs you can use, consider moving to one that does! I'm sure there are other approaches to redundancy but a provider only offering a single public-facing server would concern me.