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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Vicbob on April 19, 2016, 12:18:26 PM

Title: Record a call
Post by: Vicbob on April 19, 2016, 12:18:26 PM

How long can you record a call on The Mitel Mivoice 250?

Thanks!

VicBob

Title: Re: Record a call
Post by: acejavelin on April 19, 2016, 01:34:03 PM

The default is 30 minutes, the timer can be increased system wide to 120 minutes in Voice Processor, Timers and Limits, Timers and Limits, by setting the Record-A-Call Max Message Length timer.

Note that if you are using voicemail to email, recording conversations over 20 minutes in length can exponentially increase the processing time. I have a relatively small customer (30 phones) that record 60 minutes calls frequently, there is often a 20-45 minutes turn around time before the message is sent.

Title: Re: Record a call
Post by: 619Tech on April 19, 2016, 07:28:45 PM

This will also use VM storage space and can fill up quick if used frequently.