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Mitel Forums => Mitel Software Applications => Topic started by: dan231 on April 01, 2016, 08:35:55 AM

Title: Setting up MiCollab w/ 5000 system - User sync issue
Post by: dan231 on April 01, 2016, 08:35:55 AM

I have 2 users that are not syncing with the MiCollab portal (user accounts).  It is setup to sync by PBX node.  I can't find anything different with these 2 accounts.  Is there a setting for this I may be missing?

Title: Re: Setting up MiCollab w/ 5000 system - User sync issue
Post by: dan231 on April 06, 2016, 12:45:52 PM

USers were set up in a call group which the system showed as users in use so it was unable to synch.  At least that's what the tech told me.