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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: nowickj on March 24, 2016, 05:32:31 PM

Title: Mivoice Business incoming call problems
Post by: nowickj on March 24, 2016, 05:32:31 PM

Hello.
I have Mivoice Business with 4 BRI liks. If I make incoming call ther is no any statement but there is short "bip" and thats all. I have contakted with provider and He tell Me that He has everything all right and problem must by in Mitel. I have connected another PBX to those BRI and incoming call works.

I will explain how the system is configured. If somebody calls to the main number will be played back announcement indicating that a person can wait to connect to the operator or dial an extension.
If I make outgoing calls everything works correctly. It presented a number that is set in DID Ranger for CPN Substitution.

Can You tell Me where should I start problems?

Title: Re: Mivoice Business incoming call problems
Post by: x-man on March 25, 2016, 06:13:14 AM

What is your setup for call flow in programming? have you setup an auto attendant recorded the message sett DDI to map to voicemail?