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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: FirstSource on March 18, 2016, 02:50:08 PM

Title: Fax to Email not working after going to Office 365 through SMTP relay
Post by: FirstSource on March 18, 2016, 02:50:08 PM

Fax to Email not working after migrating to Office 365 passing through SMTP relay

I'm on version 2.3.6.73, Tech says I need to upgrade to version 6. I dont want to believe that initially because all I changed was some STMP relay info to authenticate. Can anybody confirm this?

Chris

Title: Re: Fax to Email not working after going to Office 365 through SMTP relay
Post by: acejavelin on March 18, 2016, 08:50:06 PM

Fax to email? What device is doing this, the 5000 doesn't have an embedded fax server unless you are using something like Enterprise Messaging.

Or do you mean voice mail to email?

Sent from my MotoG3 using Tapatalk

Title: Re: Fax to Email not working after going to Office 365 through SMTP relay
Post by: Ryskie on March 21, 2016, 04:31:51 AM

Pretty sure from memory you will need v6 if you are relating to voicemail to email.

Title: Re: Fax to Email not working after going to Office 365 through SMTP relay
Post by: FirstSource on March 22, 2016, 02:56:24 PM

Quote from: Ryskie on March 21, 2016, 04:31:51 AM

Pretty sure from memory you will need v6 if you are relating to voicemail to email.

I confirmed with Mitel that the version I have is not compatible with Office 365 email. Thanks

Title: Re: Fax to Email not working after going to Office 365 through SMTP relay
Post by: Tech Electronics on March 23, 2016, 08:30:14 AM

FirstSource,

If you are not trying to do enhanced integration it will most definitely work with Office 365, but you can only use port 25 and do forward and copy integration.

Thanks,

TE