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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mleitao on March 15, 2016, 09:48:05 AM

Title: Report of who called by extension
Post by: mleitao on March 15, 2016, 09:48:05 AM

Is there away to get a report of external calls to a certain extension. On my phone I get caller Id, from outside calls is there away of getting that info from the smdr logs giving a time range.

Thanks Michael

Title: Re: Report of who called by extension
Post by: lundah on March 15, 2016, 10:08:30 AM

Assuming your SMDR settings are correct, just go to maintenance commands and enter "logs read smdr all match <string>". In your case, I'd enter the extension number of the set you want to see inbound calls to, but it will show anything that matches that string, newest first. The SMDR log only stores the newest 20,000 records, so depending on call volume that could only be data from the last few hours or the last few months.