Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Ryskie on March 10, 2016, 09:06:01 AM

Title: Locate text file which records all the call records for each extension
Post by: Ryskie on March 10, 2016, 09:06:01 AM

Looking at integrating the 5000 with Rekoop (which is a time recording system)

Rekoop support have asked us to locate the .txt file which records all the call records for each extension.

Any ideas where i can find this?

Thanks in advance!

Title: Re: Locate text file which records all the call records for each extension
Post by: acejavelin on March 10, 2016, 11:36:18 AM

The 5000 does not support text file call records directly... you can manually make a text file of SMDR with System Administration, or you will need some kind of capture utility to make a file, since the 5000 doesn't "dump" call details to standard IP port, it requires handshaking to start the data flow

Title: Re: Locate text file which records all the call records for each extension
Post by: Tech Electronics on March 10, 2016, 12:23:04 PM

Ryskie,

You may be able to setup the Simple SMDR server that can be found on this site and then use that to get your file.

Thanks,

TE

Title: Re: Locate text file which records all the call records for each extension
Post by: Ryskie on March 11, 2016, 09:03:04 AM

Cheers guys!