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Mitel Forums => Mitel Software Applications => Topic started by: Tech Electronics on February 29, 2016, 02:18:48 PM

Title: MiCollab - Users and Services
Post by: Tech Electronics on February 29, 2016, 02:18:48 PM
Anyone,

Is there a way to remove the users from Users and Services or better yet just delete the database and start over. This is connected to a Mitel 5000 and it was started off wrong and now they want me to fix it.

Thanks,

TE
Title: Re: MiCollab - Users and Services
Post by: acejavelin on February 29, 2016, 07:17:42 PM
 Why is there no Delete button?!?! Mine (I checked 2 systems) has a Delete key when you select multiple users.

Otherwise, since you are basically going to delete all users, why not just reinstall?
Title: Re: MiCollab - Users and Services
Post by: Tech Electronics on March 01, 2016, 07:46:08 AM
Acejavelin,

That is what I ended up doing. I was just hoping that someone would know a quick way to do that like you can with the MiCollab Client database.

Thanks,

TE
Title: Re: MiCollab - Users and Services
Post by: acejavelin on March 01, 2016, 08:43:00 AM
I still find it odd you didn't have a delete button...
Title: Re: MiCollab - Users and Services
Post by: Tech Electronics on March 01, 2016, 09:03:50 AM
Acejavelin,

I know!!! I thought the same thing, and unfortunately I was giving the guy a hard time for not being able to do it; my bad I guess.

Anyway, at least I know I am not crazy and that it should have a delete button.

Thanks,

TE
Title: Re: MiCollab - Users and Services
Post by: bluewhite4 on March 01, 2016, 09:10:51 AM
Ace were the systems that you were looking at connected to 3300's vs 5000's?

Otherwise I have no idea either...never seen it not give the delete button before.
Title: Re: MiCollab - Users and Services
Post by: acejavelin on March 01, 2016, 11:17:32 AM
Quote from: bluewhite4 on March 01, 2016, 09:10:51 AM
Ace were the systems that you were looking at connected to 3300's vs 5000's?

Otherwise I have no idea either...never seen it not give the delete button before.
Hmm... Now that you mention it, all were talking to 3300's. I don't think we have any setup with 5000's, we had "issues" with MiCollab and the 5000 in the past and don't do that combo anymore.

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