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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: irongladiator on February 26, 2016, 03:44:57 PM

Title: User Speedcall button on phones
Post by: irongladiator on February 26, 2016, 03:44:57 PM

Hello Fellow Mitel techs,
Does anyone know how I would put a "#" on a user speedcall button?

Thanks,
-Matt W.

Title: Re: User Speedcall button on phones
Post by: irongladiator on February 26, 2016, 04:02:16 PM

**Clarification**

FYI: *536 = Call Forward Follow Me - Third Party
       3990 = Phantom (5220 Dual Mode - Trusted)
     #3990 = Ring Group

#3990 (Ring Group) has extensions 3991, 3992 & 3993 as their respective Lines 1, 2 & 3 (Key System)

The user has two speedcall buttons which are:
1) Call Fwd - On = *5363990<9,+ Mobile number) - This works great!
2) Call Fwd - Off = *5363990#3990 (Which in turn points is back to the #3990 ring group - but to the customers eyes it is "Call Fwd - Off") - I get "Invalid" if I press this button.  :(

I can dial this in manually on the phone and it works.

The objective being that they want to call forward while away then disable call forwarding at the push of a button to make it ring the Mitel phone(s) normally.

Thanks,
-Iron

Title: Re: User Speedcall button on phones
Post by: johnp on February 27, 2016, 10:16:43 AM

I think you would need to disable the end of dialing setting. You might consider changing the ring group value though

Title: Re: User Speedcall button on phones
Post by: irongladiator on March 07, 2016, 06:45:00 PM

Quote from: johnp on February 27, 2016, 10:16:43 AM

I think you would need to disable the end of dialing setting. You might consider changing the ring group value though

johnp,
"Disable the end of dialing setting"? is that possible?

Thanks,
-Iron

Title: Re: User Speedcall button on phones
Post by: johnp on March 08, 2016, 10:03:56 AM

Check System Options

Title: Re: User Speedcall button on phones
Post by: irongladiator on March 08, 2016, 12:33:07 PM

Quote from: johnp on March 08, 2016, 10:03:56 AM

Check System Options

johnp,
Awesome! Looking into it!

Thanks,
-Iron