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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: armstr_a on May 13, 2010, 05:23:52 AM

Title: 3300 System reception consoles when power outage
Post by: armstr_a on May 13, 2010, 05:23:52 AM

Hi,

I have a query regarding a power outage. Our building is going to lose power for 15mins. The network switches are are all POE and on a UPS as is the phone system. This will allow the phones and phone system to stay up for this duration however the reception consoles connect to PC's that will lose there power so receptionists wont have access to application on these machines.

Is there a quick solution to keep the receptionist up and running. I thought about switching them to a laptop for the time being but i dont have the console software. Is there a better solution?

Thanks in advance

Title: Re: 3300 System reception consoles when power outage
Post by: Mattmayn on May 13, 2010, 07:04:17 AM

A workstation UPS maybe?

Title: Re: 3300 System reception consoles when power outage
Post by: ralph on May 13, 2010, 10:38:24 AM

How about a long power cord to the same UPS your 3300's are on?
A laptop would also work.   Or, route the calls to a 5340 in Night 2 mode while the console is down.

Ralph

Title: Re: 3300 System reception consoles when power outage
Post by: armstr_a on May 18, 2010, 08:05:07 AM

Thanks Ralph,

Could I route the calls to a 5312 or 5324 handset that is up and running still whilst mains power is down? This is a planned outage so could be in place beforehand. Could it work if the power just went completely un- announced?

Our main advertised building number ends in 500 the 2 reception phones are ext 501 and 502. If you could explain what i would need to do that would be great.

Title: Re: 3300 System reception consoles when power outage
Post by: ralph on May 18, 2010, 10:14:48 AM

You can reroute to any dial-able number.   You may want to create several multicall keys on the phone so you can handle multiple lines ringing in.   Not something you want to do permanently but it will work fine for a power outage.

Ralph