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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on February 19, 2016, 04:38:26 PM

Title: MXE III Question
Post by: pakman on February 19, 2016, 04:38:26 PM: I have a brand new MXE III with 2 hard drives and a raid card. I hooked everything up and I have plugged my Ethernet cable into both lan 1 and 2. I cannot ping 192.168.1.2 my pc is set to this subnet. I have tried consoling in on raw 2002 and 192.168.1.2 but the putty screen opens up blank. Am I missing something with this PBX? Normally, I deal with CX II's

thanks,
Title: Re: MXE III Question
Post by: bluewhite4 on February 19, 2016, 05:27:16 PM: Use a serial cable to watch the boot of the controller and verify ip address that way.
Title: Re: MXE III Question
Post by: petr.necas on February 20, 2016, 02:26:38 AM: Also make sure you have VLAN tagging turned off on your PC and the ICP. To turn it off from the VxWorks command line:

-> vlan_off

Disable VLAN ...

Switch to untagged voice VLAN ...
... processing

1 1 1 1 1 1 1 1 1 1 2 2 2
VLAN 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2
(0001) t t t t t t t t t t t t t t t t t t t
(0010) u u u u u u u u u u u u u u u u u u u u t u
value = 0 = 0x0

Or from the boot menu:

[VxWorks Boot]: cv
Erasing VLAN info...
CFE ENV - changed, need to write
CFE ENV - resetting L2 switch
Title: Re: MXE III Question
Post by: sarond on February 20, 2016, 05:55:48 AM: I woud start with only connecting to LAN1 not both.
You could also try with only a single HDD.
Title: Re: MXE III Question
Post by: acejavelin on February 21, 2016, 10:51:30 AM: Last time I did a RAID configuration on an MXeIII, it wouldn't boot out of the box... had to do a fresh install of the operating system manually.

But I would concur with bluewhite4, connect a serial cable and see what's going on.
Title: Re: MXE III Question
Post by: pakman on February 21, 2016, 09:12:35 PM: How do I connect using the serial cable? I have connected using a serial cable before but used putty and raw, port 2002 and connected to the default IP. When I try this it opens up a putty screen as a blank page.

Thanks,
Title: Re: MXE III Question
Post by: VinceWhirlwind on February 22, 2016, 12:15:42 AM: Change the Putty "Connection type" to "serial".
Title: Re: MXE III Question
Post by: pakman on February 22, 2016, 08:44:07 AM: I have tried that as well. I have an MXE working at the location I'm stationed and I was able to log into it using the raw connection type port 2002 and it's IP. I know my cables are good. Even on this MXE I couldn't set it to serial connection and be able to log in. I changed the putty settings to what one of my old manuals show so maybe a setting has changed.
Title: Re: MXE III Question
Post by: sarond on February 22, 2016, 09:44:34 AM: The front RS232 is a straight DB9 serial cable.
Set your terminal emulator (i.e Putty) to 9600-N-8-1

When booting the controller you should get a stream of text info come through.

Also if using a USB to RS232 adapter check your COM port is assigned correctly.
Title: Re: MXE III Question
Post by: petr.necas on February 22, 2016, 10:26:31 AM: The cable pinout should be 1-1,2-2,3-3,4-4,5-5,6-6,7-7,8-8,9-9. I has to work when you connect from Putty and set serial with default speed 9600.