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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: vorlander on June 25, 2008, 03:08:35 PM

Title: Default message on Auto Attendant
Post by: vorlander on June 25, 2008, 03:08:35 PM

Hi to everyone, i'm new on this forum.

There is a way to erase the message greating registered and return to use the default one for the Auto attendant?

Title: Re: Default message on Auto Attendant
Post by: ralph on June 25, 2008, 04:35:57 PM

I'll defer here to Mitel100 and V2twin on this, but I think all you'd have to do is log in via the TUI into the admin box and delete it from greetings.

Ralph

Title: Re: Default message on Auto Attendant
Post by: Mitel100 on June 26, 2008, 05:14:05 AM

If we are talking about the embeded voicemail, I don't think it can be done via the TUI (only in Nupoint). I think the only way to do this is to delete the mailbox and re-instate again.

Title: Re: Default message on Auto Attendant
Post by: ralph on June 26, 2008, 07:38:32 AM

Quote

I think the only way to do this is to delete the mailbox and re-instate again.

Wouldn't that only be though if he is using the Multi Level Attendant structure?
Perhaps it would be as simple as just removing the programmed "per port" greeting on the VM.   Dunno....

Vorlander, can you tell us what VM you are using?

Ralph

Title: Re: Default message on Auto Attendant
Post by: vorlander on June 28, 2008, 04:40:36 AM

I'm using the embedded one...

Title: Re: Default message on Auto Attendant
Post by: v2win on June 30, 2008, 12:22:07 PM

The only way I know how to do it would be to press one in the managers mailbox but that will default the entire VM system.

Title: Re: Default message on Auto Attendant
Post by: vorlander on July 01, 2008, 10:25:15 AM

So there is no way to delete the auto attendant message???

Title: Re: Default message on Auto Attendant
Post by: v2win on July 02, 2008, 11:05:25 AM

Not that I am aware of