Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: pexecutone on February 09, 2016, 04:47:56 PM

Title: Extension Conflict
Post by: pexecutone on February 09, 2016, 04:47:56 PM: I have a node that says extension conflict P#000 unassociated mail box. I can not seem to find anything related to that in the database programming. On top of that, the database repair utility says P#000 is a invalid extension and can not be repaired.
Title: Re: Extension Conflict
Post by: Tech Electronics on February 09, 2016, 05:45:27 PM: pexecutone,

Look on that node under Voice Processor > Devices > Mailboxes or Extension IDs and see if you find a P#000 anywhere and then either change it or delete it.

Thanks,

TE
Title: Re: Extension Conflict
Post by: pexecutone on February 10, 2016, 08:46:14 AM: This a mutli node situation and I have combed all the database for that extension with no luck. The database versions are most 5 and a couple 6.0. My thought is that is has to be somewhere. Just wondering if there is something I missed.
Title: Re: Extension Conflict
Post by: acejavelin on February 10, 2016, 09:07:43 AM: You may need to clean the databases then... start with the one that seems to be the cause of the problem. Do a fresh backup, then open "MiVoice Office Database Utilities", open the database and select "Repair without prompt" then Test. It will extract the database, prompt you for the username/password, do a full test and repair or remove any invalid entries and display those changes, compact the database, and re-write the backup file. Then do a restore to that node, if that fixes it your done, if not, continue through all the other sites. If you still get the error, you missed something in your combing. :)

Then again... if it isn't affecting anything and it's just a bothersome error, maybe it's not worth the trouble. I have seen many networks that have several conflicts, and it is rarely a user affecting issue.
Title: Re: Extension Conflict
Post by: Msaby on February 16, 2016, 02:12:43 PM: If you have a CT Gateway you can use the tool it provides to locate any duplicates in the databases. The conflict you mentioned is often found in the feature code list. Just a thought.
Title: Re: Extension Conflict
Post by: dwright361@yahoo.com on February 18, 2016, 09:32:13 AM: Look in feature codes to find that one . That one needs to be changed to a 3xx number that is not being user. I think that was a problem around v5
Title: Re: Extension Conflict
Post by: DND ON on March 23, 2016, 04:26:20 PM: I just had a mailbox conflict that I repaired through DB Tester (okay, MiVoice Database Utility). It changed the mailbox number to P#000, but wouldnâ€™t delete it during the clean-up process.

I didnâ€™t restore the â€œrepairedâ€ database, but instead went hunting and resolved the conflict manually. Just thought that I would pass along the information, as to where the P#000 came from.
Title: Re: Extension Conflict
Post by: pexecutone on March 28, 2016, 04:51:34 PM: Yeah, that is helpful. Since the conflict has not caused them any problems, we just let it go.I searched high and low for that conflict and could not find it. I will have to try looking in the feature codes.