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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: unclejemima on January 14, 2016, 02:27:35 PM

Title: Multi color LED for line indicators
Post by: unclejemima on January 14, 2016, 02:27:35 PM
Are any of the buttons on 5000 compatible devices (5320, 5330, 5340's) multi color LED's?

Right now we are wishing we could tell what analog line was on hold, vs the call ringing.

Our old panasonic system would make the line LED change color when we placed the call on hold so we could differentiate between a new call and what was placed on hold?

Is this an option on the 3300?

Thanks!
Title: Re: Multi color LED for line indicators
Post by: lowradiation on January 14, 2016, 03:02:45 PM
If its a 5000 then you have red and green for 5320,30,40 phones (top three keys on 5320 phones do not have any light)
System Flags used are:
1. Allow Green LEDs
2. Use Green LEDs for Direct Rings
Title: Re: Multi color LED for line indicators
Post by: unclejemima on January 14, 2016, 05:29:31 PM
Thanks for the reply.

Right now all our lines are red/orange.  How do I get the green LED to show when new calls are coming in and/or if calls are on hold?

Thanks!
Title: Re: Multi color LED for line indicators
Post by: Tech Electronics on January 15, 2016, 07:18:26 AM
Unclejemima,

Well as lowradition has explained go to: System > Flags > Allow Green LEDs & Use Green LEDs for Direct Rings: Yes

Once that is done though the Call Keys will start to use Green LEDs on the phones, but putting them on Hold on a Call Key doesn't change the color to red/orange; it stays green on that phone.

Now if this is a Key System then it would most likely work out since a direct ring would be Green for all phones the call is offered to and anyone who put one of the lines on hold would show up on the other phones as Red/Orange.

Hope that helps explain things a little better.

Thanks,

TE
Title: Re: Multi color LED for line indicators
Post by: unclejemima on January 15, 2016, 06:10:49 PM
That works epic.  Thanks guys!