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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: doctora on April 26, 2010, 11:44:17 AM

Title: remote location
Post by: doctora on April 26, 2010, 11:44:17 AM

I am new to IP phones.  I have a point to point T1 connecting a remote facility.  They have requested phone service.  I have a 5330 and a 3300.  The 5330 works great when it is on site and on the same vlan.  Is there a way to configure it to work at the remote site?

Thanks in advance
Mark

Title: Re: remote location
Post by: ralph on April 26, 2010, 12:08:05 PM

The simpliest way is to boot the phone while holding the 7 key.  It will ask you if you want to configure the set as a Teleworker phone.  Say "yes".   Enter in the IP address of your 3300 and save.   The phone will then be looking at the 3300 for it's programming.

Ralph
www.aavoicepro.com (http://www.aavoicepro.com)

Title: Re: remote location
Post by: doctora on April 26, 2010, 01:01:54 PM

everything on the phone system and the remote location is static.  Do I assign a static ip from the remote location as the phone ip along with the remote default gateway?

Title: Re: remote location
Post by: v2win on April 26, 2010, 01:09:17 PM

Ralph's configuration would require a DHCP server to get the phone working.

To set the phone statically hold down the volume up arrow when booting the phone that will get you into a configuration menu.

Title: Re: remote location
Post by: doctora on April 26, 2010, 03:05:59 PM

WOW just like that.  I am up and running.  It is almost to easy. 

Thanks everyone.
Mark

Title: Re: remote location
Post by: ctmedina on April 27, 2010, 09:11:08 AM

All this time I was looking for this answer and I guess I just never asked the question. I did not know that you could substitute your 3300 IP for the teleworker IP on the phone and have it boot up.

I had gotten remote IP phones to register with our main 3300 controller, but I had a DHCP server handing out the OPtion 128, 125, etc...

I was trying to get some IP phones at sites connected via VPN to register with our main 3300 controller. I am using our teleworker server, but I never thought to use the 3300 as the teleworker IP?

What is the pro/con of using this setup.

Phone >>> VPN device >>> Corp LAN >>> 3300

Phone >>>Internet >>>>Teleworker >>>>3300


Carlos Medina  ::)