Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: acejavelin on January 07, 2016, 12:05:07 PM

Title: SIP extensions on Grandstream device cannot call forward
Post by: acejavelin on January 07, 2016, 12:05:07 PM
What am I missing here... I have 48 "analog" extensions on a Grandstream SIP gateway, none of them can activate call forwarding, but when I build an identical SIP phone and access it with X-Lite, it works fine.

Grandstream dial plan: { 911 | 77 | [1-4]xxx | [5-9]x+ }
Digit timeout: 4sec
# to terminate dial string: Yes

In the Mitel, the COS is correct (it works with X-Lite), the CF Follow me code is *64 and deactivate code is *73

The user is going off hook and dialing "*644164" or "*73" and waiting for the 4sec timeout, and they receive a fast busy (error) tone and the forwarding won't activate. I have had them try adding a # at the end (essentially the same as pressing SEND) and the result is the same.

Thoughts?
Title: Re: SIP extensions on Grandstream device cannot call forward
Post by: acejavelin on January 07, 2016, 12:26:23 PM
Nevermind, another tech told me I need to add a "*xx+" entry to the dial plan, it is working now.