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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: small_eyes on December 22, 2015, 08:28:06 AM

Title: SIP configuration
Post by: small_eyes on December 22, 2015, 08:28:06 AM

Hi all,

I configure an SIP profile for external number dial in to our PBX that route to specific number. I guessing it was due to timeout, after period of time, when I dial that number it was unable to route to the specific number.

then I re-save the SIP profile , it will works again. all idea, or how to trace the root cause?

Title: Re: SIP configuration
Post by: x-man on December 22, 2015, 10:46:41 AM

Keep alive not ticked in sip peer profile?

Title: Re: SIP configuration
Post by: small_eyes on December 22, 2015, 08:14:34 PM

keep alive I set always

Title: Re: SIP configuration
Post by: sarond on December 22, 2015, 10:07:48 PM

Lower your registration period. I would try every 5 minutes (300) to see if this helps.

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 12:32:36 AM

try. didn't work. it still when I re-save the profile to re-register, then call the number, this number can forward to our PBX. After period of time, it will become unreachable again.

Title: Re: SIP configuration
Post by: sarond on December 23, 2015, 12:36:26 AM

Some of the other guys will be better to answer the question about SIP but I think you need to look at the timers.

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 12:36:49 AM

I ATTACHED the config

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 12:37:20 AM

SETTING 2

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 12:37:42 AM

setting 3

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 12:38:03 AM

setting 4

Title: Re: SIP configuration
Post by: small_eyes on December 23, 2015, 10:21:53 PM

I adjust the registration timer ..it seems issue resolved :P