Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: Felix on December 07, 2015, 05:55:01 AM
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Hi experts :)
Could someone please help me! I am setting up lifecycle reports on the Contact Centre via YourSite Explorer and although the reports are there and I can see all aspects of the call, what I cannot see are the call notes. All I get in the notes is the name of the queue with the words "Missing Resource"
Could anyone point me in the right direction so the reports show the call notes?