Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BlackSunshine on November 24, 2015, 10:18:48 AM
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I just cut over a customer from an old Lucent/Avaya Definity to a 3300 7.2. The old system was delivering calling Number on PRI however it wasn't delivering Call NAM...I figured it was limitation of the Lucent. However when I cut it over to the 3300 there still isn't any NAM showing. I did a CCS Trace and there isn't any NAM being delivered in the PRI Messages. Don't understand how there couldn't be NAM unless it isn't doing it's ANI dip before the call arrives. Anyone seen this before. Strange to have a PRI not deliver NAM
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Knowing AT&T, it's probably available for an extra fee.
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5ESS variants of PRI do not support CNAM, a common AT&T implementation... you need NI2-Bellcore to get CNAM. There is nothing special you do in the 3300 to get name delivery as long as you have the display options turned on the set's COS.