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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: cholzhauer on November 17, 2015, 09:27:34 AM

Title: NTP Issues
Post by: cholzhauer on November 17, 2015, 09:27:34 AM

My 5000 time slowly drifts, and I assume this is why:

Code: [Select]

17 Nov 00:15:19 ntpdate[7758]: no server suitable for synchronization found
NTP_SERVER="192.168.201.10"
17 Nov 00:15:23 ntpdate[7769]: no server suitable for synchronization found
NTP_SERVER="192.168.201.10"

The target is a 2012 R2 DC that accepts NTP requests.  I don't see much in the way of configuration on the phone system...what am I missing?

Title: Re: NTP Issues
Post by: acejavelin on November 17, 2015, 09:40:23 AM

ssh into the controller and verify you can ping that address to check your routing, assuming you can there isn't much for configuration in the 5000, try using an alternate like: pool.ntp.org or one more specific to your location like us.pool.ntp.org (remember to have DNS setup correctly in the 5000 as well)

Anytime you go in and change the NTP address, it will attempt a sync so you can change it and go into the logs and look.

Title: Re: NTP Issues
Post by: cholzhauer on November 17, 2015, 10:36:16 AM

Code: [Select]

OLM> ping 192.168.201.10
PING 192.168.201.10 (192.168.201.10) 56(84) bytes of data.
64 bytes from 192.168.201.10: icmp_seq=1 ttl=127 time=2.31 ms
64 bytes from 192.168.201.10: icmp_seq=2 ttl=127 time=2.07 ms
64 bytes from 192.168.201.10: icmp_seq=3 ttl=127 time=1.99 ms

--- 192.168.201.10 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms
rtt min/avg/max/mdev = 1.998/2.130/2.319/0.137 ms
OLM> ping ns3.sscorp.com
PING hulk.sscorp.com (192.168.201.10) 56(84) bytes of data.
64 bytes from hulk.sscorp.com (192.168.201.10): icmp_seq=1 ttl=127 time=2.45 ms
64 bytes from hulk.sscorp.com (192.168.201.10): icmp_seq=2 ttl=127 time=2.05 ms
64 bytes from hulk.sscorp.com (192.168.201.10): icmp_seq=3 ttl=127 time=2.05 ms

--- hulk.sscorp.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2000ms
rtt min/avg/max/mdev = 2.055/2.187/2.451/0.193 ms
OLM> ntpdate ns3.sscorp.com
17 Nov 10:36:02 ntpdate[21671]: bind() fails: Permission denied

EDIT:  Same with outside pool

Code: [Select]

Start time:  Tue Nov 17 10:37:57 GMT-5 2015
NTP_SERVER="us.pool.ntp.org"
17 Nov 10:38:02 ntpdate[24872]: no server suitable for synchronization found
NTP_SERVER="us.pool.ntp.org"


Title: Re: NTP Issues
Post by: cholzhauer on November 17, 2015, 10:49:05 AM

Found it...firewall issue.

Thanks for pointing me in the right direction   

(Had to allow udp/123 to my NTP server)