Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: jetchevrolet on November 12, 2015, 04:59:24 PM

Title: Mitel system not working correctly
Post by: jetchevrolet on November 12, 2015, 04:59:24 PM

We have mitel 5000 with about 50 ip phones on it and system just stop working.We can call internet extensions but cannot call out or receive inbound calls ,we get busy signal only.

Title: Re: Mitel system not working correctly
Post by: Tech Electronics on November 12, 2015, 07:53:40 PM

jetchevrolet,

Are you saying that the phones are up and working and you can call Internally, but you can't make an outside call. If that is the case then the issue is with the phone lines. The problem could be that the system's resource card for the lines is bad or it could be that the carrier is having an issue.

Sorry,

TE

Title: Re: Mitel system not working correctly
Post by: markdevoll on December 23, 2015, 03:20:26 PM

sounds like a line issue and not that the system isn't working.

Sent from my SM-G920T using Tapatalk

Title: Re: Mitel system not working correctly
Post by: acejavelin on December 23, 2015, 04:33:42 PM

I agree with both assessments above, I would contact your carrier... What kind of lines do you have? Analog, digital (T-1/ISDN-PRI), or SIP?