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Mitel Forums => Mitel Software Applications => Topic started by: RogerV on November 09, 2015, 12:16:10 PM

Title: Oaisys Recording Solution
Post by: RogerV on November 09, 2015, 12:16:10 PM
Any body familiar with Oaisys Recording Solution. I have two servers one that connects via Mitel SRC connection and that other connects via a Mirrored Connection.

The SRC one is working just fine, but the mirrored one when it collects data/Recordings its nothing but static/White noise.

Need help. was working before with no issues but recently my MiCollab Server crashed and i just rebuilt it.

Any help I would appreciate it.
Title: Re: Oaisys Recording Solution
Post by: dilkie on November 09, 2015, 12:34:05 PM
how do you expect to record encrypted rtp with a mirrored switch connection?

well, recording encrypted rtp is easy, but decrypting is always the hard part, eh?
Title: Re: Oaisys Recording Solution
Post by: ralph on November 09, 2015, 01:40:59 PM
If you don't mind turning off encryption then you'll be fine.

Ralph
Title: Re: Oaisys Recording Solution
Post by: dilkie on November 09, 2015, 09:25:08 PM
curious why you have an SRC and are using it but also want to record mirrored plaintext rtp? what do you get out of that?
Title: Re: Oaisys Recording Solution
Post by: boycey9 on December 03, 2015, 04:58:54 PM
curious why you have an SRC and are using it but also want to record mirrored plaintext rtp? what do you get out of that?

Operator Consoles normally
Title: Re: Oaisys Recording Solution
Post by: dilkie on December 03, 2015, 10:05:53 PM
ah, makes sense, no MiTai for the ip console...
Title: Re: Oaisys Recording Solution
Post by: dilkie on December 03, 2015, 10:07:45 PM
you have to disable voice encryption for the sets you need to record with port mirroring.

does the ip console go through SRC or is it directly connected to the MCD?
Title: Re: Oaisys Recording Solution
Post by: RogerV on December 03, 2015, 10:26:15 PM
Thanks guys, I disabled SRTP on my Mitel border Gateway and the RTP packets started flooding in..

Works Perfect.
Title: Re: Oaisys Recording Solution
Post by: dilkie on December 04, 2015, 08:45:44 AM
on MBG, you can disable srtp for individual sets, if you want to keep encryption for the others.