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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hcollins on October 20, 2015, 01:55:09 PM

Title: MiBusiness Cloud
Post by: hcollins on October 20, 2015, 01:55:09 PM

Hello,

Does anyone have any first hand experience with the MiBusiness Cloud service?

This is where Mitel hosts the 3300 PBX system and LiveOps is provided as a call center.

We're having extreme delays with these phones and would like to get some feedback on how to possibly manage these delays.

Title: Re: MiBusiness Cloud
Post by: ralph on October 20, 2015, 03:09:48 PM

Is the delay when answering/hanging up/putting on hold?
or delay in voice or voice breaking up?

I haven't done any cloud work but have done a lot of private networks and have seen issues with signaling.

Ralph

Title: Re: MiBusiness Cloud
Post by: lundah on October 21, 2015, 09:08:08 AM

How much bandwidth do you have on your internet link? Is QoS set up on your LAN?

Title: Re: MiBusiness Cloud
Post by: RogerV on October 24, 2015, 02:02:02 PM

What is issue are you having? I have lots of experience in Multi-Instance Communications Director from Mitel.