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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hugh on October 15, 2015, 02:19:07 AM

Title: BLF failure
Post by: hugh on October 15, 2015, 02:19:07 AM

hello everybody !!
Ask a question :
I have a customer MITEL 6.0,
There are 100 m 100 IP PHONE,
Phone button set according to the department of BLF KEY!
But recently often find BLF failure case,
Leds can't reaction instant colleagues phone calls.
Don't know whether someone is met,
And how to eliminate?

Title: Re: BLF failure
Post by: ralph on October 15, 2015, 08:07:19 AM

Are the phones registered to the same controllers?

Ralph

Title: Re: BLF failure
Post by: hugh on October 15, 2015, 09:17:09 PM

Yes it is!
Only sign in a device,
But there are as SDS extension to another device backup!
BLF KEY but all in the same set of equipment!
The current situation, for example:
Extension 2000 press KEY 1, 1000 can ring extension,
But in 1000 the extension is busy,
2000 does not show the extension KEY1 busy indication (LED not lit)!
Also occurred before,
We need to remove the extension and re-establish this extension to exclude abnormal!
I do not know there are easier ways to have excluded this situation it?

Title: Re: BLF failure
Post by: hugh on October 20, 2015, 04:33:51 AM

Hello everyone!
Because there can not wait to share the same type of case.
I rebooted the system!
BLF abnormal situation has been ruled out !!
Thank you !!

Hugh