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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mashman99 on October 12, 2015, 05:50:13 AM

Title: Display multiple CLI outbound on 3300mxe?
Post by: mashman99 on October 12, 2015, 05:50:13 AM

I have a need for callers at my site to select either their DDI or the default local switchboard depending on their preference, eg dial external access code A (eg 9) to present their DDI to the person they're calling and an alternate access code (6?) to present the local switch if they don't want to identify their own extension. Is this possible?

Title: Re: Display multiple CLI outbound on 3300mxe?
Post by: ralph on October 12, 2015, 08:09:11 AM

You can set it up so if they select a different line other than their prime line it will show a different caller ID.
That's set up via COS and Caller ID Substitution.

Ralph

Title: Re: Display multiple CLI outbound on 3300mxe?
Post by: mashman99 on October 12, 2015, 10:48:39 AM

Thanks Ralph, appreciate the quick response. We'll give it a whirl.