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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Matt_Womack on September 17, 2015, 12:12:58 PM

Title: After Hours Call Log
Post by: Matt_Womack on September 17, 2015, 12:12:58 PM

I have a customer that wants to see call logs from after-hours. They do a system fwd-all-calls to an on-call tech's phone and would like to see what calls were made out to that phone.

Can this be done natively in the 5000? Or would there need to be a 3rd party application involved (Call Accounting, etc.)?

Title: Re: After Hours Call Log
Post by: Tech Electronics on September 17, 2015, 08:52:09 PM

Matt_Womack,

There is a built-in reporting function in later versions of the SAaD software. It should be able to do what they want, but they may need to export the information on a daily basis if they get a lot of calls.

Thanks,

TE