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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dwayneg on September 16, 2015, 05:03:41 PM

Title: UM broken on Office 365
Post by: dwayneg on September 16, 2015, 05:03:41 PM

Just in case you run into it, Microsoft has done their customers another favor by adding a new "clutter" folder in Outlook 365 a couple weeks back.  Unfortunately it chose to send all my client's voice mails there.  Spent a lot of time troubleshooting the UM-to-email integration (SMTP, in this case), trying to figure out how it broke (it worked for a year) until we found all those v-mails hiding in the CLUTTER folder.

Title: Re: UM broken on Office 365
Post by: akuhn on September 16, 2015, 07:01:14 PM

Thanks for the heads up.  I assume that you addressed this by right-clicking on the VM messages and selecting something that directed the message into your main inbox?  The junk mail version of this is "not junk" I believe.

I'm rolling out Office 365 proplus (software only) and then migrating to Enterprise next year - so this is good to know.

Also, can you comment on MiCollab and Lync/Skype for Business integration?   Did you attempt that?