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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: MitelUK2010 on August 26, 2015, 08:41:31 AM

Title: 5540 DND
Post by: MitelUK2010 on August 26, 2015, 08:41:31 AM

Hi is it possible to set DND from a 5540 to a suite configured on a remote node?

My thoughts are no based on the help files

"DND (and all other Guest Services functions) cannot be set from a SUPERCONSOLE 1000 or 5540 IP Console in a Clustered Hospitality environment."

However curious if there is a work around.

I have enabled COS options below as per help file however only seem to be able to set DND on local DN's

"Enable "Do Not Disturb" on the guest room extensions that require this feature. For suites, enable the COS option on the primary suite extension.
Enable "Enable Do Not Disturb - Access to Remote Phones" on the attendant consoles. "

Title: Re: 5540 DND
Post by: Mattmayn on August 27, 2015, 03:29:48 PM

If you are trying to use the 5550 to send guest services functions to another nose it isn't going to work.

You need the 5550 or the soft console(forgetting the branded name of it right now).

Title: Re: 5540 DND
Post by: MitelUK2010 on August 27, 2015, 05:06:46 PM

Thought as much just wanted to get it confirmed. Much appreciated!