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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: dh_lab on March 29, 2010, 07:17:20 PM

Title: Backup Restore
Post by: dh_lab on March 29, 2010, 07:17:20 PM

While loading the system backup i am getting an error and could any one tell me what is the resons for that error occures. i have attached the error...
system relese 8.0.7.16_2.


dh_

Title: Re: Backup Restore
Post by: bobcheese on March 29, 2010, 07:52:39 PM

probably doesnt like the spaces in the file location. Try renaming the folder 'test lab late' to 'testlablate'.

Title: Re: Backup Restore
Post by: Chakara on March 29, 2010, 11:10:48 PM

  Is there a firewall between your PC and the controller?  I believe the controller does a standard FTP from your machine to get the files (same when putting the files when backing up.)

Title: Re: Backup Restore
Post by: dh_lab on March 30, 2010, 01:30:19 AM

i tried with folder like bobcheese mentioned and PC firewall disabled,
i have xps2 on my pc.

Title: Re: Backup Restore
Post by: v2win on March 30, 2010, 02:05:40 PM

What version of IE are you running?

Title: Re: Backup Restore
Post by: dh_lab on March 31, 2010, 07:23:09 AM

I am using IE 8,

Title: Re: Backup Restore
Post by: bobcheese on March 31, 2010, 11:31:14 AM

hhhmmm not sure if IE8 is supported yet. Can you try it from a machine running IE7?

Title: Re: Backup Restore
Post by: ralph on April 01, 2010, 08:26:10 AM

I've had some luck using a a different browser.
Doesn't work all the time but it has bailed me out on some backups.

Try the Avant Browser.  Can be found here: www.avantbrowser.com (http://www.avantbrowser.com)

Ralph
www.aavoicepro.com/mitel/Mitel-dealers-west-Michigan.htm (http://www.aavoicepro.com/mitel/Mitel-dealers-west-Michigan.htm)

Title: Re: Backup Restore
Post by: Mattmayn on April 01, 2010, 08:58:36 AM

Does the .tar file extension not need to be included? It may not, I have never paid much attention to that.

Title: Re: Backup Restore
Post by: v2win on April 01, 2010, 09:07:42 AM

Try this

http://www.vadapt.com/fakepath-internet-explorer-8-breaks-dell-drac-virtual-media/

Also add the site to your trusted locations.

Title: Re: Backup Restore
Post by: dh_lab on April 02, 2010, 08:06:26 AM

I will try and give an update...




dhi

Title: Re: Backup Restore
Post by: hsearson on April 06, 2010, 08:53:12 AM

I am trying to remember what I had to do. I think I went into internet options, added the address for the controller in then trusted sites, and in trusted site i changed all the options to low.  Also downloading and installing the mitel certificate doesn't hurt either.