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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: imperium1 on July 17, 2015, 04:41:52 PM

Title: Star Code Access Denied
Post by: imperium1 on July 17, 2015, 04:41:52 PM

Hello there,  I am a newbie to the 3300, and I am trying to cover for the senior technician who is on vacation.
I have 2x3300 controllers linked together in a cluster with a MAS nupoint as the centralised server.  The Main controller is an 3300 Mxe III and the 2nd location is running a 3300 Cx II.
For some reason I cannot find, you cannot dial star codes at the 2nd site.  they work fine at the main building, but as soon as you dial a * you get access denied.   I cannot find anything in the class of restrictions or dial plans.

Any ideas on what i should look for that would deny * codes on all phones at 2nd site?

Title: Re: Star Code Access Denied
Post by: alex053 on July 17, 2015, 05:08:52 PM

check to see if the feature access codes are shared. if they are not then see if there are any codes that start with * on the CX