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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: taylorkit-work on July 10, 2015, 11:59:03 AM

Title: 3300 SMDR output v preceed some lines
Post by: taylorkit-work on July 10, 2015, 11:59:03 AM

I have example SMDR output below

 09/06 11:22  0000:01:31 1099         901276553116              A X9999                         890                     
%09/06 11:15  0000:10:18 X9999    008 88178041                    1041                          890                     
 09/07 11:48  0000:00:56 1047         907956235527              A X9999                         890                     
-09/07 11:50  0000:06:54 1041         902074901415              A X9999                         890                     
 10/05 11:55  0000:00:55 1098     007 1049                      I 1049                          890                     
+10/05 11:07  0001:13:22 1099         902079897333              A X9999                         890                     

I have identified how SMDR is formatted from this site.
http://micc.mitel.com/kb/TroubleshooterGuide50584.aspx

However I cannot find details relating to the extra characters (%,-,+).

Are they just errors introduced during the copy or are they Mitel characters and mean something?

Thanks in advance.

Title: Re: 3300 SMDR output v preceed some lines
Post by: ralph on July 10, 2015, 01:51:21 PM

Those symbols are "long call" flags.

They show up when the call goes over certain thresholds.

This is from the help files:

Quote

Long Call (z). This field is blank ( ) for a call duration of less than 5 minutes, shows a dash ( - ) for calls of 5 to 9 minutes 59 seconds, shows a percent symbol (%) for calls of 10 to 29 minutes 59 seconds, or shows a plus symbol (+) for calls of 30 or more minutes. This field is particularly useful when you are visually scanning records for calls of a particular length.

I've never found any value in using them myself.

Ralph

Title: Re: 3300 SMDR output v preceed some lines
Post by: vozara on December 05, 2022, 09:55:35 AM

I have example SMDR output below

  07/29 10:18  0000:00:33 1025         2903 081972808            ASX9999                         000                                         
  07/29 10:16  0000:00:33 X9999        2903 81972808             A T1001                                                 
  07/29 10:19  0000:01:07 X9999        3000 36723200             AST1001                                                                     
  07/29 10:19  0000:01:07 X9999   0011 3000 *30 036723200         ST1001                                                                     
  07/29 08:35  0000:00:56 1025         2902 081972809            ASX9999  C                      000                                         
  07/29 10:26  0000:00:09 T2028   **** P110 101                    P110   I #3000                000   22731264   #110                   


 I cannot find details relating to the extra characters (A,S,C,*).

Are they just errors introduced during the copy or are they Mitel characters and mean something?
I guess :  A means answered ? C means conference?  S ? **** means no answered ?

Thanks in advance.

Title: Re: 3300 SMDR output v preceed some lines
Post by: lundah on December 05, 2022, 10:17:35 AM

The online help built in to the MiVB has a description of all of the SMDR data fields. **** is an unanswered call, as that field is the "Time to answer" timer. A = Answer Supervision (usually indicates an outbound call that was answered by the far end), S = speed call, C = conference call.

Title: Re: 3300 SMDR output v preceed some lines
Post by: vozara on December 10, 2022, 12:24:10 AM

thank you :)