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Mitel Forums => Mitel Software Applications => Topic started by: Lanham10001 on July 01, 2015, 10:41:20 AM

Title: Error on ACD user setup on YourSite Explore
Post by: Lanham10001 on July 01, 2015, 10:41:20 AM

it would not allow me to uncheck "Disable real-time monitoring and data collection on this device"

Error        : System.Exception:    at prairieFyre.Configuration.BusinessObjects.Entity`1.Save()
   at Csla.BusinessBase`1.Csla.Core.ISavable.Save()
   at YourSiteExplorer.ObjectModel.Types.BusinessObject Container.Save()

any help is appreciated.

thanks,

Title: Re: Error on ACD user setup on YourSite Explore
Post by: boycey9 on July 02, 2015, 05:13:58 PM

Check your version of CCM is supported with your MCD as detailed here

http://micc.mitel.com/kb/KnowledgebaseArticle51183.aspx?Keywords=supported+versions