Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: jjordon on June 08, 2015, 12:26:38 PM

Title: 5320 Trunk keys don't light up
Post by: jjordon on June 08, 2015, 12:26:38 PM

I have installed a 5000 with several 5320s and I am using trunk keys (they only have 3 lines)

The keys light up with the 5330s, but not on the 5320s.  Is that normal or am I missing something?

Also, there is only 1 page for the 5320s (I thought there were 2?)

Title: Re: 5320 Trunk keys don't light up
Post by: dwayneg on June 08, 2015, 01:47:37 PM

Where are the keys?  Remember on the 5320 the top keys (3 I think) don't have LEDs.

Title: Re: 5320 Trunk keys don't light up
Post by: jjordon on June 08, 2015, 01:49:48 PM

What about the page?  Shouldn't there be more than one page?

Title: Re: 5320 Trunk keys don't light up
Post by: jjordon on June 08, 2015, 02:00:05 PM

That answered my question by the way (regarding the lights).  Thanks!

Title: Re: 5320 Trunk keys don't light up
Post by: TheQueen on June 08, 2015, 02:04:26 PM

jjordon - there is only one page on the 5320 phones.

Title: Re: 5320 Trunk keys don't light up
Post by: jjordon on June 08, 2015, 03:47:52 PM

I figured as much, thanks!

Title: Re: 5320 Trunk keys don't light up
Post by: johnp on June 08, 2015, 04:27:46 PM

It has 2 pages on the latest 3300 release

Title: Re: 5320 Trunk keys don't light up
Post by: dwayneg on June 08, 2015, 05:02:13 PM

Actually there is only one page on the PHONE, but the 5000 itself offers both a standard and alternate keymap...program a button for code 399, SHIFT, and select a primary and alternate keymap for the phone...voila, two pages!.  And this applies to all phones, even digital.  So a 5340 could have an incredible SIX pages of buttons.  One of my customers uses the alternate map to give them 3 pages of one-touch system speed dials.