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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: 619Tech on June 04, 2015, 02:48:09 PM

Title: Name Tag HG's w/SIP Endpoints
Post by: 619Tech on June 04, 2015, 02:48:09 PM

MiVB - 13.0.1.28

Is it possible to use "Name Tag" hunt groups to identify specific calls to a SIP device? I am unable to get it working and am guessing I would need MiTAI to get this functionality and am out of luck.

Title: Re: Name Tag HG's w/SIP Endpoints
Post by: sarond on June 04, 2015, 10:09:20 PM

Try the COS option for 'Display Caller ID On Single Line Displays For Forwarded Calls'

Title: Re: Name Tag HG's w/SIP Endpoints
Post by: 619Tech on June 05, 2015, 06:49:25 PM

No luck with that.  >:(

THX for the suggestion though!  ;D

Title: Re: Name Tag HG's w/SIP Endpoints
Post by: marcolive on June 07, 2015, 05:43:13 PM

Try to create a ring group and add the SIP extension. I think SIP devices will receive RG identity instead of caller id.

Title: Re: Name Tag HG's w/SIP Endpoints
Post by: 619Tech on June 08, 2015, 06:04:06 PM

Once again, this community saves my bacon! That worked like a champ, THX!  ;D