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Mitel Forums => Mitel Software Applications => Topic started by: JasonTL on June 02, 2015, 12:05:53 PM

Title: UC client licensing question?
Post by: JasonTL on June 02, 2015, 12:05:53 PM

I am running MiCollab MAS server in a VM environment. I just added this to an existing 3300 6.0 SP3 controller. I downloaded and added the UC software to each desktop but it seems to be missing some features. I wanted to make sure I have the correct license and have them applied correctly in the Collab server.

I am using the UCC Entry User for Business V3.0 license.

The client displays Missed Calls only instead of the dialed and received calls.

J

Title: Re: UC client licensing question?
Post by: johnp on June 02, 2015, 12:12:56 PM

Entry should have all call history only basic default should be limited to missed

Title: Re: UC client licensing question?
Post by: JasonTL on June 02, 2015, 12:18:44 PM

So, I do have the correct license?

I have added the license in the Collab server in the following:

Applications -> Users and Services -> (each user has the UCC V3.0 added under the UCC Bundle drop down box as well as the feature profile section)

Micollab Client Service -> Configure MiCollab Client Service -> (each account has the correct license selected in the license features section)

Any other area I am missing?

Thank you for the reply.