Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: Wollondilly on June 01, 2015, 01:02:26 AM
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I am wondering if it is possible to have UCA dial a feature code when changing status? I suspect this may be a development request.
What we are trying to achieve is that a user is marked present or absent in a ring group based on their status. E.g. if I am "out of office" I don't want to be in our helpdesk group. I know that I could use preferential contacts (although these are not working as per a previous forum post I have), but I thought it would be a neater solution to be able to run feature codes as this would give a lot more flexibility than simply routing based on caller ID.
I'm wondering if anyone has been able to achieve this?
Regards
Luke