Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: SUSD on May 28, 2015, 06:58:23 PM
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3300 MXe 2-Clustered Rel 4.2 / 10.2.0.26_2 EMB-VM 6-SX200 10-ASU
So the battle is on..........
I've programmed 2 analog trunks, I'm connecting to a Valcom IP 6000 controller.
My access code to hit the trunks is *4, then 3 more digits for the page zone. Now he's sending me dial tone after the *4. The issue is, if you don't dial the "3 more digits" quick enough, the paging system doesn't activate. Like, they gotta be 3 seconds after the *4. They phone shows "Overhead Page" in the display, so the trunk is open. I don't think the Valcom has enough capture time for the 3 digits, but the guy programming it says, I'm not sending to him after 3 seconds ? I don't have a way to capture what I'm sending him and listening with a butt set doesn't help work.
Anyone had any insight on something like this ?
Thanks,
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I think it would be best to setup speed dials for the zones, it is also possible that dialtone isn't provided quick enough and the system is missing digits.
By speed dial I'm thinking *4001, *4002 etc *4000. You can then ste the acces code to most anything and do the translation.
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Use overlap dialling rather than enbloc? Just a thought.
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Here's what I suspect the problem is.
With analog trunks, the system is notorious for sending the DTMF before the trunk is ready to receive.
The way around this is to set up Call Progress Tone Detection on the out bound call.
The way to do this is to select an unused Call Progress Tone Detection options and set it to wait 3 seconds then outpulse default.
Then in the digit mod form enter the option there after absorbing the *4.
Now when the page is made, it selects a trunk, deletes *4, waits 3 seconds then outpulses the remaining digits.
Ralph