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Mitel Forums => Mitel Software Applications => Topic started by: EZEK on May 22, 2015, 09:09:31 AM

Title: call flows in Nupoint
Post by: EZEK on May 22, 2015, 09:09:31 AM

Hi , I start work with the Nupoints and I don't have much experience .I need help in the following .
I need to create a new message for the auto attendant for my client , what I did is.
1- I create a mail box 7053 and then go to the call flows and create the flows which the client want . as I know this new configuration are Offline and I did activate for the MAS by rebooting .

My problem is that the MCD not see this Mailbox and because of that I can't make any routing for this call flows.

What is the missing part in the configuration ?

Thanks in advance 

Title: Re: call flows in Nupoint
Post by: idxman01 on October 18, 2015, 09:13:51 PM

Add mailbox # as a single line, no ring, key on a phantom ext.  then go to call rerouting and change always to the vm id. (2?)