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Mitel Forums => Mitel Software Applications => Topic started by: sanderfrons on May 21, 2015, 04:04:31 AM

Title: alternate transfer not working
Post by: sanderfrons on May 21, 2015, 04:04:31 AM

in NuPoint  call flow I can't transfer a call to an external destination...

Title: Re: alternate transfer not working
Post by: ralph on May 21, 2015, 08:16:09 AM

Does the NP port have a COR that allows it to dial out?
Does the COS allow it to do trunk to trunk transfers?
Does the COS of the trunks allow trunk to trunk connections?

Ralph

Title: Re: alternate transfer not working
Post by: moona on May 25, 2015, 04:58:09 PM

Quote from: sanderfrons on May 21, 2015, 04:04:31 AM

in NuPoint  call flow I can't transfer a call to an external destination...

I managed to get this working using a standard blind transfer to the external number with the correct prefix in front, alternate transfer did not work for me. Try that