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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: alejonomada on May 20, 2015, 01:13:44 PM

Title: save calls in txt archive
Post by: alejonomada on May 20, 2015, 01:13:44 PM: hi people, wanted to know if you have way to get data calls made with the central mitel to save this data and a txt file, for billing of calls.
thanks a lot
Title: Re: save calls in txt archive
Post by: ralph on May 20, 2015, 01:19:30 PM: Try this: in maintenance commands enter "Logs read SMDR new 20000"
It will show you the last 20000 call records. You can copy and paste from there.
If you don't get anything then edit the "SMDR" form and turn SMDR on.

Ralph
Title: Re: save calls in txt archive
Post by: alejonomada on May 20, 2015, 01:24:28 PM: thanks, but ,in maintenance and commands, It does not allow me to write logs, onl logys not logs

i have a mitel 3300
Title: Re: save calls in txt archive
Post by: alejonomada on May 20, 2015, 01:28:09 PM: thanks , yes is ok then write ...LOGSYS READ smdr NEWEST 20000 and thos showme the calls, thanks a lot ralph
Title: Re: save calls in txt archive
Post by: alejonomada on May 20, 2015, 01:42:56 PM: I could connect a computer to receive these data hperterminal calls the printer port??
Title: Re: save calls in txt archive
Post by: lundah on May 20, 2015, 02:53:48 PM: Quote from: alejonomada on May 20, 2015, 01:42:56 PM
I could connect a computer to receive these data hperterminal calls the printer port??

If you have the SMDR Options configured correctly, you can telnet to port 1752 of the controller and see the data in real-time.
Title: Re: save calls in txt archive
Post by: alejonomada on May 20, 2015, 03:18:04 PM: ok please tellme how i do this , with telnet . thanks
Title: Re: save calls in txt archive
Post by: x-man on May 21, 2015, 06:08:40 AM: Download putty and run it, enter the ip address of your controller and put port 1752 in the box next to it. (you can also save it to a file as it outputs if you want although it will be in the raw state as it comes off the smdr) Click on logging in the left hand menu and set the output to all session output. Give the log file a friendly name if you want and untick 'flush the log file frequently' if you want to keep everything. then click open. This will flush the smdr log of whatever is in it and you lose that (but it will be in the file of course) and putty will continue to log until you close it.
Title: Re: save calls in txt archive
Post by: alejonomada on May 21, 2015, 09:23:26 AM: ok, thanks a lot .ready, I'm already getting the data from my mitel. another query I receive these data could be selected from the data center that need to see when you connect via telnet. eh seen as identical to mine other Central and view your files that are generated are different smdr have more information as I show here is the data of both mitel ......

mitel 1:

05/19 12:55A 0000:00:16 3005 1013005 77713010 A X9999 222 2223005 I2222870 A

mitel 2:

03/01 06:26A 00:00:13 1344 98433902 A X999
Title: Re: save calls in txt archive
Post by: x-man on May 21, 2015, 09:41:47 AM: Mitel 2 needs some things in the SMDR form enabling to match Mitel 1
Title: Re: save calls in txt archive
Post by: dg on May 29, 2015, 11:41:52 AM: Hi - I realize the original question has probably been answered. I just wanted to add another method.
(aside from the obvious call logging packages, which are either ridiculously expensive, or don't really do enough.)

I'm actually using PuTTY to keep an open session to the SMDR port all the time, and I've enabled logging to a text file so there's a continuously running log immediately available for searching or archiving.

Obviously this requires an always-on PC or server - but it is free, and given the right SMDR fields, can be quite useful for checking historical events.

I believe this can also be done for software/maintenance logs as well, given the correct telnet port.

-dg