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Mitel Forums => Mitel Software Applications => Topic started by: mpmcquade on May 19, 2015, 10:31:17 AM

Title: User login to two different hot-desk numbers - is one uca account possible?
Post by: mpmcquade on May 19, 2015, 10:31:17 AM

I have a user that works primarily in one department but will occasionally fill in in another department as an ACD agent on a different extension.  Is there a way to utilize the UCA desktop client for both and have presence indicated based on which extension the user is logged in at?  I have a mas /uca server (version 5.0.216) with UCA client version 6.0.220.  My controller is 3300 running 6.0 SP 3.