Mitel Forums - The Unofficial Source

Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: berkley on May 18, 2015, 03:30:08 PM

Title: Mitel 200sx not following forwarding
Post by: berkley on May 18, 2015, 03:30:08 PM

I have a customer's extension that follows to his cell phone when not answered. He has the option to change the number dialed by setting another speed dial ad the out dial. I have created a new speed dial and set his forwarding to it. However, it continues to go to the old number. Any help would be appreciated.

Title: Re: Mitel 200sx not following forwarding
Post by: acejavelin on May 19, 2015, 12:26:50 PM

Cancel All Forward then set the forwarding again, there are many CF options in the SX200, one of the other ones could be taking it first.