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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: evan631 on March 02, 2010, 10:04:39 PM

Title: Block 411 - information
Post by: evan631 on March 02, 2010, 10:04:39 PM

Could someone give me the steps to block 411 on my ICP 3300's.

Apparently we have hundreds of dollars of 411 calls throughout the company.  Not sure why we have so many 411 calls, especially because we have that thing called the internet.

Thanks

-Evan

Title: Re: Block 411 - information
Post by: bobcheese on March 03, 2010, 04:03:00 AM

There will be a route in ARS for 411 either delete the route and make sure there is no other route that could be used for dialling 411 or increase the COR of the route so no one can dial it.

Title: Re: Block 411 - information
Post by: ralph on March 03, 2010, 07:53:50 AM

Here's an article I wrote on the subject.  Basically it suggest diverting 411 to Goog-411
www.aavoicepro.com/articles/free-411.htm (http://www.aavoicepro.com/articles/free-411.htm)

Ralph
www.aavoicepro.com (http://www.aavoicepro.com)

Title: Re: Block 411 - information
Post by: evan631 on March 03, 2010, 09:07:44 AM

hrmmm..

I have an extension 4110.  If i delete that route...will there be a problem with this extension?

Title: Re: Block 411 - information
Post by: bobcheese on March 03, 2010, 09:42:35 AM

no this is ARS which has nothing to do with station numbers. the route you are actually looking to delete is 9(or other access code)411